OUR SERVICES

INTERACTIVE VOICE RESPONSE (IVR)

Our crisp, concise telephone interactive voice response (IVR) messages will assist your customers by hosting your internal department navigation and in turn, improve your sales conversion rates and turnover. 

ON HOLD

Reduce your call abandonment ratio with our on-hold productions. No licence fees required. On-hold company advertising is a golden opportunity to inform your customers of new products, special offers, location details, career opportunities and trading times or most importantly, to apologise for keeping them waiting.

E-LEARNING

User-friendly, concise and comprehensive information including jargon-busting for the less practical operators. Audio information manuals for all applications made user friendly.

SAFETY MESSAGES

 Precise clear audio instruction for evacuation, mustering and alert situations.

VOICE OVERS

Say it in the right way with John Franklin Audio. We specialize in professional voice over recordings, for commercial production, T.V. and Radio, Talking Books, I.V.R. and all voice recording solutions.

SOUND EFFECTS & THEMED MUSIC

John Franklin Audio writes and produces soundtracks for animatronics, dark rides, shopping centre attractions, amusement areas and live stage productions.

MUSIC RECORDING

Featuring modern digital tools and the latest audio equipment we focus on making a big sound in an intimate setting.